PRIVACY POLICY

By means of this Privacy Policy, the user is informed in a clear, precise and concise manner. If the user accepts it, they will give us their consent in a free, informed, specific and unequivocal way for ELECTRON RETRACTS to process their personal data, in accordance with EU Regulation 2016/679 on the protection of natural persons, through the processing of their personal data and their free movement (GDPR) and Organic Law 3/2018, of December 5, 2018. Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) (current European and national legislation on data protection)

BASIC INFORMATION ON DATA PROTECTION

Data Controller	ELECTRON RETRACTS, S.L.
Purposes of processing	Response to queries and doubts, provision of the service and possible sending of information about products and services.
Legitimation	Consent of the data subject (Article 6(1)(a) of the GDPR). Contractual relationship with the data subject (Article 6(1)(b) GDPR).
Recipients	No data will be transferred to third parties. The following may have access: Tax Administration, Banks and financial institutions, Security Forces and Corps, Data Processors necessary for the provision of the service.
Rights and additional information	The exercise of the rights of access, rectification or deletion, among others, is permitted. All the information is accessible in the detailed information of this privacy policy.

DETAILED INFORMATION ON DATA PROTECTION

Who is the data controller?

• Responsible: ELECTRON RETRACTS, S.L. (in adelante, “ELECTRON RETRACTS”)
• Neeff: B36539211
• Registered office: Polygon PPI-7 plot K, nave B9, 36475 O Porriño, Pontevedra.
• Contact email: info@elec6.progweb.es

What information do we collect and process from you through the website?

The data collected refers to the category of identification data, such as: Name and Surname, Telephone, Postal Address, Company, Email, as well as the IP address from which you access the data collection form. Also if you make a purchase, you will be asked for: address where you want the product to be delivered and the payment choice you want to choose.

• Through the Contact form: On our website you will find the option to write to us to clarify any doubts you may have regarding the operation of our products/services or anything else you need. To reply, we will contact the user via email or telephone number, if indicated.
• Through our corporate email: Through our e-mail info@elec6.progweb.es the user may write to us and/or request the information they consider necessary to clarify any doubts related to our services.
• Through the “Create an Account” option in ELECTRON RETRACTS: On our website, the user will be able to see in the “Login” section, an option that allows you to register by providing the necessary data to create an account. Once the user account has been created in ELECTRON RETRACTS, the user will be able to access, view the products/services they have contracted and modify/add complementary information.
• Through the online store to make a purchase: When a user wishes to make the purchase of a product, they must first select the products/services they wish to purchase. Once the purchase is completed, you will be given the option to log in with your user account (in the event that you are already a registered user) or you will be able to access as a guest, in this case, after completing the purchase you will be able to use those same data to register.

In the event that the user provides us with third-party data, he or she assumes the responsibility of having previously informed the user and having their consent to do so, in accordance with Article 14 of the GDPR.

For what purpose do we process the user’s personal data?

ELECTRON RETRACTS processes personal data for the purposes set out below, depending on the reason for which they have been provided:

1. Carry out the provision of the contracted products/services, the maintenance of the contractual relationship and its monitoring.
2. Contact, process, manage and respond to the user’s request, request, incident or query (whether through email, contact form or telephone).
3. Manage the customer’s purchase process and any queries associated with the products/services contracted.
4. Manage, where appropriate, the sending of information on products, services and news associated with ELECTRON RETRACTS by electronic and/or conventional means.

What is the legitimacy of the processing of user data?

• The legal basis for the processing of your personal data for the purposes set out in the previous section is the performance of the provision of the corresponding service, and it is an imperative obligation for this, as established in article 6.1.b) of the GDPR.
• With regard to the sending of information about products, services and news associated with ELECTRON RETRACTS, the legal basis for the processing of the personal data provided is the consent granted by the user, as established in article 6.1.a) of the GDPR.

How long will the user’s personal data be processed?

• The data for the management of the relationship with the customer and the billing and collection of the services will be kept for the entire time that the contract is in force. Once this relationship has ended, if applicable, the data may be kept for the time required by the applicable legislation and until the expiry of any liabilities arising from the contract.
• The data for the management of queries and requests will be kept for the time necessary to respond to them, and where appropriate, as long as the interested party does not request the withdrawal of their consent to send them information related to their query.
• The data for sending information associated with the products or services of ELECTRON RETRACTS will be kept as long as the user does not revoke their consent.

To which recipients will the user’s personal data be disclosed?

As a general rule, your data will not be transferred to third parties unless there is a legal obligation or it is necessary to carry out the provision of the service. With this in mind:

• The user’s personal data may be communicated to the financial institutions through which the management of collections and payments is articulated.
• Only in cases that are legally necessary, the data will be communicated to the State Security Forces and Corps.
• They could also be communicated to the competent Public Administrations in the cases provided for by law.
• Where applicable, they will also be communicated to the Data Processors of ELECTRON RETRACTS for the correct provision of the service.

What are the user’s rights?

Data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its processing, as well as not to be subject to decisions based solely on the automated processing of your data, where applicable.

These rights are characterized by the following:

• It is free of charge, except in the case of manifestly unfounded or excessive requests (e.g. repetitive), in which case ELECTRON RETRACTS may charge a fee proportional to the administrative costs incurred or refuse to act.
• You may exercise your rights directly or through your legal representative or volunteer.
• We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by a further two months.
• We have an obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of opting for another means. If the request is submitted electronically, the information will be provided by electronic means where possible, unless you ask us otherwise.
• If ELECTRON RETRS does not comply with the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of filing a complaint with a Supervisory Authority.

In order to facilitate the exercise of these rights, we provide you with the links to the application form for each of the rights:

• Form for exercising the right of access.
• Form for exercising the right to rectification.
• Form for exercising the right to object.
• Form for exercising the right to erasure (right to be forgotten).
• Form for exercising the right to restriction of processing.
• Form for exercising the right to portability.
• Exercise form not to be subject to automated individual decisions.

To exercise your rights, ELECTRON RETRACTS provides you with the following means:

1. By written and signed request addressed to ELECTRON RETRACTIONS. Ref. Exercise of LOPD Rights.
2. By sending a scanned and signed form to the email address info@elec6.progweb.es indicating in the subject line Exercise of LOPD Rights.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we only respond to the interested party or their legal representative, in which case you must provide a document accrediting the representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6 – 28001 Madrid (www.aepd.es).

What security measures do we have in place?

At ELECTRON RETRACTS we are committed to protecting your personal information.

We use reasonably reliable and effective physical, organisational and technological measures, controls and procedures to preserve the integrity and security of your data and ensure your privacy.

In addition, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.

In the case of the contracts we enter into with our suppliers, we include clauses requiring them to maintain a duty of secrecy with respect to the personal data to which they have had access by virtue of the assignment carried out, as well as to implement the necessary technical and organisational security measures to guarantee confidentiality. Permanent integrity, availability and resilience of personal data processing systems and services.

All these security measures are reviewed periodically to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable, so in the event that any information processed and under our control is compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Supervisory Authority and, where appropriate, to those users who may have been affected to take the appropriate measures.

Social Media Policy

ELECTRON RETRACTS has a corporate profile on the social networks Facebook, Linkedin, Instagram, and Youtube.

Therefore, ELECTRON RETRACTS is the “Data Controller” by virtue of the existence of such profiles on social networks and the fact that you follow us and by virtue of this we can also follow you.

This means that if you decide to join our corporate profile as a follower or by giving a “Like” or a “Like” to our content or profile, you accept this policy, where we explain your rights and how we use your data.

As the data controller, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of current data protection regulations. On the other hand, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest to you. Using the functionalities of these platforms, it is possible that you will receive news with this type of information on your wall or profile.

However, we also inform you that there is no link between ELECTRON RETRACTS and these platforms or social networks, so you will accept their policy of use and conditions once you access them and/or validate their notices and terms and conditions in the registration procedure, ELECTRON RETRS is not responsible for the use or processing of your data that is made outside the strict relationship and provision of services indicated in this policy.

COOKIES POLICY

Basic information about cookies

What you need to know about Cookies:

Cookies are small files that store information on the devices of Users who use our Website.

Cookies are associated with the browser of a particular computer or device. Thanks to them, it is possible for ELECTRON RETRACTS to recognize the browsers of the Users; They also serve to determine the preferences of the browsing user and, based on this, evaluate the preferences of the user and can use them as indicators, all to improve our offer of services.

Acceptance of cookies in ELECTRON RETRACTS: 

Law 34/2002, of 11 July, on the Information Society and Electronic Commerce (hereinafter, LSSI) in relation to cookies requires that our Users be informed prior to the browsing experience on the platform about the use, type and purpose of cookies. That is the reason why we have implemented an informative notice that is displayed once the user accesses our Website, informing in advance, and giving the user the option to choose the cookies they wish to allow and expressly accept them, thus complying with the criteria established by the European Data Protection Board and the Guide on the use of cookies published by the AEPD in July 2023.

Detailed information about cookies

Technical or functional cookies: these are those that allow the user to navigate through a website, platform or application and use the different options or services that exist therein, including those that the publisher uses to allow the management and operation of the website and enable its functions and services. such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the security of the service, making the request for registration or participation in an event, counting visits for the purposes of billing licenses for the software with which the service works (website, platform or application), using security elements while browsing, storing content for the dissemination of videos or sound, enabling dynamic content (for example, animation of loading a text or image) or sharing content through social networks.

Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of design or “layout” of the service offered to the user, the publisher has included in a web page, application or platform based on criteria such as the content edited, without collecting information from users for other purposes, such as personalizing that advertising or other content.

*Technical cookies will be exempt from compliance with the obligations established in article 22.2 of the LSSI when they allow the service requested by the user to be provided, as in the case of the cookies listed in the previous paragraphs. However, if these cookies are also used for non-exempt purposes (e.g. for behavioural advertising purposes), they will be subject to these obligations.

Preference or personalization cookies: these are those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service. the one who accesses the service, etc.

*If it is the user who chooses these characteristics (for example, if he selects the language of a website by clicking on the flag icon of the corresponding country), cookies will be exempt from the obligations of article 22.2 of the LSSI as they are considered a service expressly requested by the user, and this as long as the cookies obey exclusively the selected purpose.

Analysis or measurement cookies: these are those that allow the person responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookie is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data made by users of the service.

*This type of cookies, although they are not exempt from the duty to obtain informed consent for their use, the WG29 stated that they are unlikely to represent a risk to the privacy of users as long as they are a primary party, that they process aggregated data for a strictly statistical purpose, that information on their uses is provided and that the possibility for users to express their refusal to be used is included. its use.

Behavioural advertising cookies: these are those that store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.

The cookies we use at ELECTRON RETRACTS

The table below includes the details, purpose, type and types of cookies that we have implemented on our platform. For your understanding, we detail below the types of cookies that can be used if you give us your consent:

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How do I unblock cookies?

If a user wishes to uninstall the cookies used in https://elec6.progweb.es of their browser, here are the instructions for different browsers:

• For more information about Internet Explorer, click here.
• To learn more about Microsoft Edge, click here.
• For more information on Firefox click here.
• For more information about Chrome, click here.
• For more information about Safari, click here.

AMENDMENTS TO THE LEGAL TEXT

ELECTRON RETRACTS may modify this legal text in accordance with the applicable legislation at any given time. In any case, any significant modification that affects the use of the Privacy and Cookies Policy website will be duly notified to the user so that they are informed of the changes made in the processing of their personal data and, in the event that the applicable regulations so require, the user can give their consent.

Last modified: 1 May 2024.